Returns & Exchanges
At Limelight Diamonds, we want you to be completely satisfied with your exquisite jewelry. If for any reason you are not happy with your purchase, we offer a hassle-free 30-day return and exchange policy for all unworn items in their original condition.
Initiate Your Return
Log into your account or visit our returns portal to select the item you wish to return and provide a reason for the request.
Secure Packaging
Place your diamond jewelry back in its original luxury packaging, ensuring all certificates and appraisal documents are included to avoid restocking fees.
Affix Shipping Label
Print the prepaid, fully-insured shipping label provided via email and securely attach it to your shipping box.
Inspection and Refund
Once our gemologists verify the stone and setting's condition, your refund or exchange will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing